Email Now: woohoocosplay.com@gmail.com
Couldn't load pickup availability
Free standard shipping on all orders
Estimated to be delivered in two weeks after the order is placed
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Our customer care will be delighted to accompany you as you discover the products of WooHooCosplay.
About the price: The currency on the website is US dollars. The price on the product page does not include the shipping cost.
Please kindly note, that the total order amount does not include local sales tax/VAT, extra fees may be applied.
About the contact information: Please leave us a valid and commonly used email address and cell phone number so that the order can be confirmed and delivered faster.
About the delivery: Processing time is 15-25 days for a standard size costume, 25-35 days for a custom fit for a custom size costume, and the shipping time frame is 3-5 business days (standard shipping or fast shipping).
Delivery time is between 18-40 days from the time of ordering and in case you need the costume urgently, just contact us to confirm the process.
You can buy single pieces or in bulk depending on your preference, and they will be delivered at the same time in case of bulk purchases.
*The products from ready to ship catalog will be delivered in 5-10 business days. (Only effective on the basis of choosing standard shipping or fast shipping)
About the return: You can return or exchange any order to us within 7 days after receiving it. Visit the Contact Us section and then file a message at the support option or contact us via woohoocosplay.com@gmail.com.
*Please be aware that, in accordance with the return policy, customized items cannot be returned or refunded.
*Customs charges are at your expense if you return an order from a country different from ours.
About the washing and care: For best results, we recommend dry cleaning and natural air drying. Machine washing is not recommended.
Before cleaning, please remove any metal accessories to prevent damage to the garment. Avoid prolonged exposure to sunlight, artificial light, and humidity. Do not allow pieces with contrasting colors and different materials to come into direct contact with each other.
Never use a cleaning product or stain remover to remove a stain. Instead, bring your piece to a professional cleaning service as soon as possible. Once the stain is removed, take the plastic cover off and allow your piece to air out before putting away.
About the color: We try to accurately display the colors of the products you see on the Website. However, we cannot guarantee that the colors you see on your monitor will be accurate.
*The products from ready to ship catalog will be delivered in 5-10 business days. (Only effective on the basis of choosing standard shipping or fast shipping)
Delivery time is between 18-40 days from the time of ordering and in case you need the costume urgently, just contact us to confirm the process.
You can buy single pieces or in bulk depending on your preference, and they will be delivered at the same time in case of bulk purchases.
*The products from ready to ship catalog will be delivered in 5-10 business days. (Only effective on the basis of choosing standard shipping or fast shipping)
You can return or exchange any order to us within 7 days after receiving it. Visit the Contact Us section and then file a message at the support option or contact us via woohoocosplay.com@gmail.com.
*Please be aware that, in accordance with the return policy, customized items can not be returned or refunded.
*Customs charges are at your expense if you return an order from a country different from ours.
As for the specific return policy, you may want to find it in the website’s footer.
Thanks for subscribing!
This email has been registered!
Product | SKU | Description | Collection | Availability | Product Type | Other Details |
---|